Warranty Claim Form

Name

Email

Phone Number

Order Number

Product Name / Model

Date of Purchase

Describe the Issue

Upload Images/Videos

Additional Notes

Terms

I confirm the information provided is accurate and within the warranty period.

Note

If your claim is accepted, you will be required to send the faulty product to the return address that will be provided via WhatsApp or email.
A fixed RM12 handling fee applies to all approved warranty claims for processing, inspection, and packaging.
Once the replacement product is ready, you will need to pay the delivery charges + handling fee before dispatch.

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