Help Center & Faq's
SHIPPING
How much does shipping cost?
The shipping cost in Malaysia is free except in Sabah.
What is the estimated delivery time?
Estimated delivery time is 2 to 4 working days.
Can I track my order?
Customers will receive a tracking ID via email, which can be used to easily track their orders.
Can I choose a specific delivery time slot?
Yes, you can choose any timing within working hours.
Do you offer gift packaging?
Yes, we offer gift packaging upon request. You can request it after placing your order.
PAYMENT
Cash on delivery
We offer Cash on Delivery (COD) across all of Malaysia.
Advance payment
We accept advance payment through Bank transfer.
RETURNS
Return Policy
We have a 7-day return policy if you did not receive the same product.
Warranty
Founded in Malaysia in 2025, Airpods.my was launched with a clear goal — to make premium wireless sound accessible to everyone. Our mission is to bring you high-quality, authentic accessories and audio products that deliver freedom, convenience, and unbeatable sound — anytime, anywhere.